At a Glance

• Role: Product Manager / Product Owner

• Users: Program admins, mentors, participants

• Scope: Training delivery, qualifications tracking, reporting

• Environment: Multi-organization platform

The Problem

Workforce programs relied on fragmented tools to manage training, participant progress, and outcomes—creating manual work and limited visibility.

What I Owned

• Product requirements and backlog prioritization

• User workflows and permissions

• Delivery coordination with engineering

• Iteration based on real program needs

Key Decisions & Tradeoffs

• Balanced configurability with usability for non-technical users

• Prioritized incremental delivery to support active programs

• Standardized workflows to support scale across organizations

Outcome

• Platform adopted across multiple industries

• Centralized training and qualifications tracking

• Improved visibility into participation and progress

Tools

Jira · Figma · Moodle / IOMAD · Custom plugins · APIs

PHP · JS · HTML · CSS · SQL

A few Feature Examples

A visual, card-based interface designed to give managers a fast, intuitive view of qualification progress.

A unified qualifications profile that brings together training progress, experience, and education to generate a professional summary aligned to a user’s role.

Screens shown are representative views with anonymized and simulated data. Branding removed.